C. R. Bard, Inc.

  • Sales Representative(Business Continuity) - Liberator Medical Supply (LMS)

    Posted Date 2 months ago(8/8/2018 11:40 AM)
    Job ID
    Career Level
    entry level
    Liberator Bard Medical
  • Overview

    Flight School Representatives learn policies, systems, and product information in order to ensure they are prepared to be selected to join a Liberator product sales team. This position may include completion of special tasks or assignments to assist the call center with customer service and sales initiatives.

    Summary of Position with General Responsibilities

    1.       Complete necessary training courses to include a passing score on all accompanying assessments

    2.       Maintain a positive work atmosphere that embodies Liberator’s philosophy- Professional excellence, teamwork and integrity

    3.       Maintain high attention to detail throughout daily tasks and projects including accurate notation and details of each customer account to ensure  proper and timely follow up

    4.       Adhere to phone activity/compliance standards to include Medicare guidelines, HIPAA, ACW, and minimum call volumes.

    5.       Obtain minimum required scores from compliance and monitoring department review of inbound or outbound call handling

    6.       Maintain a high level of professionalism on every call and provide excellent customer service to all Liberator Customers

    7.       Assist other departments and team members when required or requested to help meet business needs.

    8.       Seek continual education opportunities to remain up to date with products and processes

    Essential Job Functions

    1.       Perform other duties and tasks as assigned

    Basic Qualifications

    High School Diploma or general education degree (GED)

    Additional Desirable Qualifications Skills and Knowledge

    1. Language: Ability to read, analyze, and interpret medical supply publications, technical procedures, and sales training tools. Ability to write some external business correspondence. Ability to effectively present information and respond to questions from management, team members, and/or customers.
    2. Math: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply intermediate math skills.
    3. Reasoning: Ability to solve practical problems and deal with a variety of variables. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
    4. Computer: Knowledge of Word Processing software, Excel, Access and/or other database software.
    5. Telecommunications: ability to utilize or knowledge of call center telecommunications software (i.e. dialer systems) 

    Education and/or Experience

    1. one to two years related experience and/or training; or equivalent combination of education and experience.

    Physical Demands

    While performing the duties of this job, the employee is frequently required to walk, sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 50 lbs.

    Work Environment

    While performing the duties of this position, the employee performs tasks in a temperature controlled office environment under normal office conditions. The noise level in the work environment is usually moderate. The work environment involves minimal exposure to hazards or physical risks, which require following basic safety precautions.

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