Plan work with direction from Regional Manager (RM) and in cooperation with sales team to determine appropriate activities in order to support accomplishment of company sales goals.
Provide clinical support to assigned territory with flexibility to provide back-up coverage to clinical resource team as needed.
Design a clinical plan, in consultation with the Territory Manager (TM), to determine use of monitoring tools to improve patient care practices based on guidelines, best practice, and right product selection as it relates to patient outcomes.
Coordinate product training process in partnership with TM (Territory Manager) based on account needs.
Effectively conduct all aspects of Foley Product Training Assessments (FPTA) including: data collection, data compilation, report completion, and formal presentation of the data to hospital representatives.
Conduct product training through classroom based training including didactic lecture, simulation skills stations and roaming inservices.
Coordinate implementation training for accounts in specified territory with TM. Conduct account set-up and planning based on account needs. Responsible for oversight of scheduling.
Manage and conduct effective product training. Plan and communicate all activities with TM.
Communicate plan to sales team and contracted per diems in advance and provide summary report upon completion.
Manage team of approximately 20-30 per diem nurses, Clinical Consultants (CC), within assigned territory.
Responsible for recruitment, interviewing, retaining, assisting in contracting process completion, overall expense budget, training, monitoring performance, and assist in scheduling.
Engage TMs to assist with recruitment/interviewing/training.
Conduct orientation and training programs for Clinical Consultants in partnership with TM’s.
Complete initial classroom and New CC training for Bard Medical product mix and clinical processes including evaluation, implementation, and targeted follow-up product training.
Establish expectations, account goals and communication/reporting plan. Supervise and monitor performance and expenses ongoing. Provide training updates as needed.
Provide targeted account maintenance for accounts
Responsibilities include rounding through clinical units to determine and troubleshoot usage needs, assisting accounts with distribution process and product location and leading all efforts related to proper utilization.
Communicate progress and follow-up needs to sales team.
Manage scheduling of programs and services proactively utilizing account strategy and forecasting information in partnership with TM’s and Clinical Operations Specialist to arrange travel as far in advance as possible to help control expense budget.
Communicate regularly with sales team and RM regarding account activity and progress.
Maintain knowledge and expertise as product specialist for entire Bard Medical product line. Focus on urological drainage and stool management
Complete weekly activity reports and other reports as requested and submit to RM per protocol.
Keep RM notified of problems, needs and pertinent issues as they arise.
Participate in designated trade shows, conventions or other programs as requested and approved by RM.
Responsibility for scheduling own time (in coordination with TM based on opportunities within the territory), and using time efficiently.
Responsibility for individual productivity within the norms of the CM Team and collectively with the IP Team as partners in the Clinical Resource Advantage mission.
Responsibility for contributing to the collective productivity of CM team to meet performance objectives, overall Clinical Resource Team objectives and to work in collaboration with company objectives.
Responsibility for meeting the needs of all customers both internal, i.e. TMs, DM’s, Marketing, Regulatory, Internal Training and Education) and external (i.e. Current and Potential Customers of BARD, Professional Organizations, KOLs).