C. R. Bard, Inc.

Credit Representative

2 weeks ago
Industry / Category
Credit Representative
Job ID
2017-10845
Career Level
experienced
Division
Corporate
Relocation
No
US-MA-Lowell

Summary of Position with General Responsibilities

Approve daily extension of open account credit for new orders under established credit limits. Recommend renewals and increases of credit limits. Place accounts on credit hold. Responsible for initiating the daily collection activity for an assigned portfolio of accounts. This activity includes phone calls and e-mails to customers, interaction with internal departments, and if necessary, the field sales organizations, to collect/ resolve receivable balances.

Essential Job Functions

  • Review new orders at established intervals of the day
  • Release new orders upon review of our financial exposure and receivables aging. Ensure all exposures for the assigned portfolio are consistent with the on-line credit limit.  Increase or decrease the credit limit accordingly.
  • Initiate collection activity and if necessary, escalate collection activity within the customer’s organization to obtain payment within our stated credit policy
  • Escalate problem accounts to the Credit Manager and make recommendations to hold orders or change payment terms
  • Interact with Customer Service, Contracts, Field Sales, and Distribution Center to resolve problems.
  • Maintain well documented customer files on-line to record all credit and collection activities
  • Regular attendance and punctuality
  • All other duties as assigned by the Credit Supervisor or Credit Manager

Basic Qualifications

  • Strong communication skills, both oral and written
  • Must be well organized and work independently
  • Must possess the analytical skills required to review financial exposure, identify delinquent accounts, and make recommendations to continue to ship or to hold future orders.

Education and/or Experience

  • A minimum two (2) years of credit / collection experience or equivalent

Physical Demands

  • While performing the duties of this job, the employee is regularly required to sit, use hands to fingers, handle or feel tools or controls, and reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel or crouch.

Work Environment

  • Office setting
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